We are committed to providing quality products and a positive customer experience. Refunds are only offered in cases where a product is confirmed to be defective.
All refund requests must be submitted within 30 days of the original purchase date.
To initiate a refund request, please contact us at producer@globaliconsproduction.com with your order details and a description of the defect.
If a return is required, all delivery costs for sending the product back to us are the responsibility of the buyer.
Returned items will be inspected to verify the defect before a refund is processed.
Refunds are not available for change of mind, accidental damage, or misuse.
We reserve the right to amend this policy at any time.
